Registered Standards International (RSI) is committed to achieving compliance to ISO/IEC 17021-1: 2015, applicable laws, regulations and relevant accreditation body requirements.

Certification activities require access to privileged information. RSI upholds integrity and trust by maintaining strict confidentiality of information obtained or created through all its activities.

Clients are informed in advance of the information that must be placed in the public domain or disclosed to third parties. All other information – except that made public by the client – shall be considered confidential.

RSI will not disclose confidential information about clients or applicants to a third party without the written consent of the client or individual concerned.

When RSI is required by law or authorised by contractual arrangements (such as with its accreditation body) to release confidential information, the client or individual concerned shall be notified of what is being provided, unless prohibited by law.

RSI has legally binding, contractual arrangements covering confidential information handling, including staff, committees, external bodies and individuals acting on its behalf.

RSI has implemented suitable procedures and equipment which are reviewed and maintained, to ensure effective management confidential information. RSI shall regularly review and maintain this policy in accordance with its Management System – Requirements for Certification Bodies.